Refund policy

RETURN POLICY

In the event of dissatisfaction with the garment's quality, please reach out to us below, and we will ensure to resolve this to the best of our ability. Returns of faulty goods must be sent back to us within 7 days of being received, accompanied by a detailed email to support@mykynd.in

If a replacement cannot be offered, you will have the choice of receiving a credit note or a refund to your card for the value of the item at the time of purchase. Please note that refunds can take up to 30 days and are subject to regulations.

Email ID: support@mykynd.in

Contact Customer Support- +91-9343511636

 

Faulty/damaged Orders

Returns of faulty items will only be accepted if the goods were faulty when delivered to you. At myKYND, we make every effort to ensure the quality of our products. All items returned as faulty will be inspected upon receipt, and any items deemed to be subject to fair wear and tear will not be accepted as faulty. If a replacement is in stock and available, we will replace the faulty item.

 

Handmade Disclaimer

Our items are produced at artisans’ home workshops or community collectives and the process is genuine and full of dedication and care. Please understand that all our products are handmade, and even though artisans make every effort to create only the best, natural blemishes and imperfections are what make each piece unique.

Colours and materials from natural dyes behave differently and although we offer several products of the same style, there are inconsistencies based on the creative nature, making each item look slightly different from the next. Any item you purchase is one of a kind. There are no two identical items even if the fabric is from the same dye lot, or crafted by the same artisan.

Beauty in imperfection makes each item beautiful on its own.  If you have any questions or require further assistance regarding your order's shipping status, please do not hesitate to contact our customer service team at support@mykynd.in